Writing Samples
Conversational Interface Guidelines
Created conversational interface guidelines for developers.
Guidelines include details required for developer handoff - intents, slots, session information to retain when context switching and consistent use of UI components.
Developer Documentation
I have created extensive chatbot documentation including a developer tools troubleshooting guide, a database response guide and a guide detailing how a call center flow works in AWS Lex.
Medium Publication - Chatbots Rising
I created a Medium publication to share knowledge with the conversational AI community.